CRM FOR THE HNW & UHNW WEALTH MANAGER

Wealthtack provides  an information backbone that ensures a 360° view of your clients’ affairs. It has been specifically designed for the UHNW Wealth Manager & investment firms by specialists in CRM solutions for the Financial Services industry.

Built on the Salesforce® Lightning Platform, out of the box it delivers  tools that help meet a broad range of tasks and business processes that the wealth manager has to address. From business development, through to effective on-boarding and compliance management to day-to-day relationship management.

It has a powerful wealth aggregation capability, across all asset classes, that provides instant visibility on client investment positions, real asset valuations , complex asset ownership structures, mandates and mandate roles. It aggregates wealth at the individual client, household, family and family-owned corporate entity level, with a “balance sheet” financial summary at each level.

THREE WORLDS IN ONE

Real World

The real world of acquiring, managing and disposing of assets requires effective tracking and management of all aspects of each type of asset. Whether a work of art, a jet aircraft or a piece of real estate. Valuations, financial performance, ownership structures, maintenance,  insurance cover and insurance claims are some of the ways in which wealthtack helps manage the real world.

Investment World

The world of investing is complex. Identifying investments, suitability matching of investor profiles to the investment risk, compiling risk-screened call lists, tracking recommendations and actual positions dealt. Wealthtack provides you with a set of tools that help manage  each stage of the  investment process, allowing you to focus on getting the deals done.

Financial World

Client portfolios of traded securities and  banking accounts provide the liquidity needed to support both  the clients’  lifestyle and investment objectives, and as such clear visibility is needed by the relationship manager. With mandates and mandate roles at the centre of our business model, wealthtack has the ability to integrate with portfolio management systems and liquid financial accounts are included in the wealth aggregation.

SUPPORT OF KEY BUSINESS PROCESSES FOR THE UHNW WEALTH MANAGER

Business Development

Early stage development of a client relationship with effective management of expense tracking & reporting, business trips and other tools for relationship managers and support staff to communicate effectively.

On-boarding

Compliance and regulatory requirements, including MiFID compliant questionnaires. Auditable  trail of compliance records and investment suitability checks, including cross-border activity.

360° Perspective

At each stage in your client relationship, wealthtack provides 360° clarity on a full range of tasks including client projects & planning, client networks &  their advisors and  assets & liabilities, in the form of a  “balance sheet” financial summary.

Lifestyle and concierge services

Lifestyle Management

Wealthtack helps take care of lifestyle tasks that your clients might require. Concierge management includes a directory of service types, service providers, actual services supplied and invoice tracking. It also facilitates the tracking of household staff.

TAKE A TEST DRIVE

To find out more, take it for a test drive or to start a 30 day free trial, visit our  Appexchange® listing here

YOU NEED TO KNOW MORE?

Tack is a sailing term that describes the side of a sailing boat the wind is coming from while moving. Tacking is the manoeuvre of turning a yacht by bringing its’ front through the wind. It is a skill that every crew must practice and achieve if they are to make their way through a headwind. To be successful the crew have to be perfectly co-ordinated in steering and setting the sails  and controlling the yacht such that it manoeuvres smoothly. The stronger the headwind, the greater the need for skilful tacking.

Wealthtack sets out to provide a comprehensive range of tools that have been crafted to make the job of the HNW & UHNW wealth manager and their team easier. It aims to eliminate the need for disparate, unbalanced silos of information and data and, with the correct support and training, can enhance visibility, control and manoeuvrability.

It is not expected that every crew member will need every tool. Each will have their own set of tools. However, by having one toolkit, it does mean that the whole crew can be co-ordinated and balanced as you take your business forward, helping you achieve your goals and those of your clients.

If you have questions and would like to know more about how Wealthtack can support you to build your client relations, to help your business grow and to address many of the issues  around regulatory control, compliance  then book some time for a call or free demonstration.


Credent Partners Ltd.

London: +44 20 3239 2686
Geneva:
+41 22 575 23 14

Sailing photo by Stuart Pearce 
 www.yacht-shot.com